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FAQ's

 

How do I sign up to be able to make an International call.?

Once you have registered your SIP VoIP phone number on the system, and you have your SIP device registered to the proxy, we can enable your account for international calling. International accounts are pre-payed. To pre-pay, we require an internet transfer or a deposit into our bank account.

The details are:

Phone I.T

First National Bank - Malvern

account no. 62059153892

branch code 253105

Please fax deposit slip to 011-4027724 and your account will be creditted as soon as possible.

 

Can I make calls to South African Numbers?

We are waiting patiently for Icasa and Telkom to negotiate interconnect rates for local IP calls. Until these details are ironed out, it is still not cost effective to make IP calls to a Telkom line from within South Africa.

 

How do I configure my X-lite (grrr) ?

Please click on this link for x-lite configuration details.

 

More FAQ's will follow soon...

 

If you have specific questions, please email :

support@phonehome.co.za

 

 

 

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